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Please read these FAQs before contacting us. You may well find your answer here.
The delivery charges depend on the weight and size of the ordered product package as well as the location of the delivery address. During the checkout process, it will be calculated. Some items may have a flat rate and others may be sent with “free shipping.” All this you would know during the checkout process and before you submit your order and payment.
We are currently accepting bank transfer and bank deposits only. We will soon be offering more methods of payment. Stay tuned.
Usually it may take 5-8 days to deliver your order after confirmation of payment. However, we would instruct the courier company to deliver next day for the fresh farm groceries such as fruits, vegetables etc, but in some cases it may take 1-3 days.
Once your order is complete, we will confirm your payment to our bank account. You will send us the payment transfer or deposit slip with the order number. Once the payment is confirmed, the order process is considered complete and we will pack your items and hand them over to the courier company for delivery to your designated address. Fresh farm groceries are harvested only after the ordering process is complete with the payment to ensure that it is sent out fresh and remains fresh when you receive it in the next day or two.
Yes, you’d receive your order number and invoice of your purchased item.
If you still have any question, the answer of which you cannot find in the above FAQ, please feel free to contact us.Contact us