Sherwah Group – Global Privacy Policy

This Privacy Policy governs how the Sherwah Group—comprising Sherwah Farm, Sherwah Enterprises, and Sherwah Global (Pakistan); Sherwah Ventures (Malaysia); and our authorized network partners in Indonesia—collects, utilizes, and protects your corporate and personal data across our digital platforms and B2B procurement operations.

1. Information We Collect When you engage with Sherwah for global trade, procurement consulting, or commercial sourcing, we collect data strictly necessary to facilitate B2B commerce:

• Corporate Identity Data: Company name, business registration numbers, tax identification details, and primary business addresses.
• Procurement Officer Details: Names, corporate email addresses, and direct phone/WhatsApp numbers of your purchasing or logistics representatives.
• Trade Requirements: Freight destinations, specific commodity inquiries, target pricing, and compliance/certification requirements submitted through our “Book a Consultation” or “Request a Quote” forms.

2. How We Use Your Data Your information is utilized exclusively to execute and manage international trade:

• Commercial Quotations: To generate accurate Pro Forma Invoices, Sales Contracts, and customized procurement strategies.
• Logistics & Customs: To coordinate shipping schedules, generate export/import documentation, and liaise with freight forwarders and customs brokers.
• KYC & Compliance: To perform required “Know Your Customer” (KYC) checks and comply with international anti-money laundering (AML) and trade finance regulations.
• Communication: To provide shipment updates, regulatory alerts, and respond to your direct inquiries.

3. Cross-Border Data Sharing & Third Parties As a multi-national trading house, your data is securely shared strictly on a need-to-know basis:

• Internal Group Transfers: Data may be securely routed between our corporate offices in Pakistan, Malaysia, and our network partners in Indonesia to facilitate cross-border sourcing and export coordination.
• Supply Chain Partners: We share necessary contact and delivery details with trusted third parties, including international shipping lines, freight forwarders, inspection agencies (e.g., SGS), and customs clearing agents.
• Legal & Regulatory Authorities: We will disclose necessary trade data to government entities (e.g., customs authorities, tax boards, agricultural ministries) in the respective export and import countries to ensure strict legal compliance. We do not sell corporate or personal data to third-party marketers.

4. Cookies and Digital Tracking Our platform utilizes minimal cookies required for secure B2B functionality:

• Session Management: If you access a secure client portal, temporary cookies are utilized to authenticate your session and apply your display preferences.
• Security & Analytics: We utilize anonymized analytics to monitor site performance and SSL-encrypted connections to protect data transmission during your visit. We do not utilize retail shopping cart tracking cookies.

5. Data Retention and Security

• Commercial Records: We retain executed Sales Contracts, commercial invoices, communications, and shipping documents for the duration mandated by corporate tax and international trade laws in the respective jurisdictions (Pakistan, Malaysia, Indonesia).
• Data Protection: All data transmitted through Sherwah.com is secured via industry-standard Secure Socket Layer (SSL) encryption and housed on secure, monitored servers.

6. Your Privacy Rights Representatives of our corporate clients reserve the right to:

• Request an exported record of the data we hold regarding your corporate profile.
• Request the correction of inaccurate billing or contact details.
• Request the erasure of contact data, provided that such data is not legally required to be retained for active commercial contracts, customs audits, or tax compliance.

Contact Our Administrative Office For privacy inquiries, data requests, or compliance documentation, please contact our administrative team:

• Email: info@sherwah.com
• Global HQ Address: Sherwah Farm, Tando Mir Ghulam Muhammad Talpur, Off Rafsar Town, Mirpur Khas, Sindh, Pakistan. 69000.
• ASEAN Hub Address: Sherwah Ventures, Taman Krubong Perdana, 75250 Melaka, Malaysia.